The most popular form of eCommerce is an online shop, which allows your customers to pay with debit and credit cards. This is the perfect solution for most businesses – remember, though, that you still need to promote your site. Read more about our Web marketing services.
Oasis:One can provide eCommerce solutions for your business, no matter what size. Our in-house designed eCommerce system will allow you to sell your products or services on-line, and manage the whole process online, from creating your catalogue to taking payment and dispatching the goods.
What you can do with our eCommerce software
- Write product descriptions then upload and publish them instantly to your live site.
- Create product categories that relate to known customer need, helping your customers find what they are looking for.
- Assign products to multiple categories so that people can find an item through several different routes, depending on how they like to search.
- Create related product links. When a visitor views a product, they are presented with alternative or complementary items from your online range: for example, spare parts for a door lock, or batteries and fixtures for a burglar alarm.
- Upload your own product images: images are automatically optimised and re-sized to be Web-friendly.
- Set a stock control level: choose a simple ‘in stock’ / ‘out of stock’ message or display actual stock numbers.
- Choose how to handle ‘out of stock’ products: either remove the out of stock items from display or continue to display the item with an ‘eMail me when it’s back in stock’ link. This option helps you to offer a high standard of customer service.
- Store the last 10 versions of a page in the system so you can ‘rollback’ to any of these versions if something goes wrong with an update (for example, spelling mistakes, or keyword changes that didn’t help your search engine position).
- Set up automatic responses to customer queries: saves you time, and your branding on the message helps you build a relationship with the customer.
- Track essential information: for example, sales figures, best-selling products, profit margins and stock levels. Access to these features can be restricted to specific users, and report data can be exported to MS Excel for further analysis.
- Track and manage your order database: all orders processed will be automatically stored in a database which you can use for managing your order process. This database can also act as your customer history file.
What your customers can do using our eCommerce software- View all products, including images, and read short descriptions and full details, including prices.
- Add items to a shopping basket.
- Continue shopping, view their basket or ‘buy now’ whenever they choose.
- Enter their details, confirm and complete an order.
- Instantly receive an automatic eMail confirming the order – a good point of customer service.
- Pay online, if you choose to have a payment system integrated into your site.
The Websites we design are all compliant with the relevant UK eCommerce regulations and laws. We will, therefore, include pages where you can publish your terms and conditions, your privacy policy, and so on.
Examples of eCommerce sites we have designed
- www.home-security-store.co.uk
- www.personal-attack-alarms.net
- www.theitc.co.uk/courses